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Fully Managed Handsets
CareLineLive’s home care management software allows quick and effective rostering, up-to-date client and carer information accessible to managers, carers, family and friends. Best-in-class person-centred care and safeguarding through visit verification.

Features
Provide person-centred care by ensuring absolute accuracy of record keeping
Preloaded with CareLineLive App
Task Management
Carers use the handsets to access live visit information, complete client-specific tasks, and log outcomes on the go. Each interaction is recorded in real time, with system prompts and alerts helping ensure that nothing is missed. Devices are optimised to support fast, accurate input—keeping care delivery on track.

Benefits of our eMAR Software Solution
Ready-to-Use Devices
No setup required—devices arrive preconfigured and connected.
Increased Data Security
Enable direct communication between office and field staff via secure messaging.
Reduced IT Overhead
Let us handle device updates, troubleshooting, and maintenance.
Consistent Performance
Optimised handsets reduce lag, errors, and user confusion.
Increased Data Security
Protect sensitive care information with remote lock and wipe functionality.
Improved Productivity
Carers can focus on clients, not tech issues—boosting efficiency.
FAQs
Q1. What comes with the managed handset?
Ans. Each device includes the CareLineLive app, secure settings, and SIM/data plan as required.
Q2. What happens if a device is lost?
Ans. We can remotely wipe the handset immediately to protect client data.
Q3. Are handsets locked to your platform?
Ans. Yes, they are optimised for CareLineLive use and can be remotely controlled for updates and security.
Q4. Can you support multiple handsets per agency?
Ans. Absolutely. We offer scalable solutions for small to large teams.
Q5. Is training needed for carers?
Ans. Minimal training is required—handsets are intuitive and preloaded with familiar tools.