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Call: +44 (0)333 772 2836
Care Circle Portal
CareLineLive’s home care management software allows quick and effective rostering, up-to-date client and carer information accessible to managers, carers, family and friends. Best-in-class person-centred care and safeguarding through visit verification.
Features
Provide person-centred care by ensuring absolute accuracy of record keeping
Real-time visit visibility
Task Management
Every care task and note logged during visits is visible to the Care Circle where appropriate. Families can see that their loved ones are receiving the right care, at the right time. This transparency improves trust and provides reassurance—especially for families unable to visit often.
Benefits of our eMAR Software Solution
Family Reassurance
Keep families informed and engaged, even from a distance.
Secure Information Sharing
Fewer inbound calls from families asking for updates—everything is visible online.
Improved Transparency
Promote accountability through open access to care documentation.
Better Communication
Enable direct, documented contact between stakeholders.
Secure Information Sharing
Maintain data protection and confidentiality with role-based access.
Stronger Relationships
Build trust and collaboration with all members of the care circle.
FAQs
Q1. Who can access the Care Circle Portal?
Ans. Only individuals given permission—such as family members or health professionals—can view a service user’s care information.
Q2. Is the portal mobile-friendly?
Ans. Yes, it’s accessible from any device including smartphones, tablets, and desktop browsers.
Q3. Can families see detailed care notes?
Ans. Yes, depending on settings, families can view visit logs, mood reports, medication updates, and more.
Q4. Is the data secure?
Ans. Absolutely—data is encrypted and access is controlled via permissions and user credentials.
Q5. Can I customise what families see?
Ans. Yes, care providers can configure what information is visible based on their policies and permissions.