
Dom Portal
Introducing Dom Portal - A Comprehensive Digital Home Care Management Solution
Dom Portal offers an integrated system designed specifically for managing Home Care services.
Take the next step towards enhancing your Home Care services and maximizing your potential. Contact us today to learn more about Dom Portal and how it can revolutionize your care management processes. Together, we can redefine excellence in-home care delivery.

Key Benefits of Using DOM PORTAL for Care Operations
01. Smoother Care Delivery
Well-defined care assessments and care plans that can be devised and implemented more quickly.
03. Reducing Mistakes
Reduced medication errors, attributing this to the better quality of digital care record notes
04. Cost Savings
Operating a paperless system which saves time as well as costs
05. Staff Recuitment and Retention.
Conducting background checks, arranging regular staff trainings, and handling staff concerns.
02. Responsiveness Of Care
Monitor and respond to service user needs more quickly.
DOM PORTAL Features
The Dom Portal solution is a total care management solution that aids providers in planning, delivering, recording, and reporting care for service users. It consists of a web portal for care managers and office staff and a mobile app for on-field care staff. You can find more details about our product here: Dom Portal Introduction

Digital Care Planning
Dom Portal enables risk assessments and produces a detailed outcome-based care plan to capture all visit tasks efficiently, ensuring personalized and effective care for service users.

eMAR
It digitally records all medication administrations, ensuring accurate and organized documentation for streamlined medication management.

Rostering
Providers use Dom Portal to schedule and assign staff for care visits, optimizing resource allocation and enhancing care delivery coordination.

Real-time Monitoring
The real-time dashboard allows providers to monitor all care visit activities instantly, facilitating timely interventions and ensuring quality care.

Staff Recruitment & Retention
Dom Portal efficiently records staff background checks, training, performance appraisals, and absence management, ensuring a competent and reliable care team.

Payroll & Invoicing
Dom Portal dynamically calculates care visit mileage and tracks staff working hours for transparent payroll and billing, simplifying financial processes.

Reporting and Analytics
Extensive reporting empowers providers to make informed decisions and facilitates CQC audits, enabling continuous improvement in care services.

Data Privacy and Security
Dom Portal ensures GDPR compliance, handling customer data securely with a strong focus on data privacy and security, fostering trust and confidentiality.

Dom Portal is a NHS assured system for Digital Social Care Records (DSCR).
Dom Portal adheres to NHS England's stringent standards to ensure compliance in various aspects. It offers robust care management capabilities and complies with strict data security regulations and health-specific certifications. The user-friendly interface and comprehensive support services are guaranteed. Apart from core care management functionalities, Dom Portal streamlines staff recruitment and training processes by automating reference checks, DBS, and right-to-work verifications. The integrated CRM modules and automated rostering allow care staff to focus on delivering high-quality care rather than administrative burdens. Care staff highly appreciate the auto-timesheet, transparent payroll system, and staff calendar features of Dom Portal. Its cutting-edge AI technologies empower you to excel in Care Quality Commission (CQC) audits, ensuring exceptional care standards.

Visit Task
The Dom Portal is a Digital Social Care Records (DSCR) platform that has been rigorously assessed and approved by NHS England. Its assurance as an NHS-approved system ensures that it meets high standards and compliance requirements set by the healthcare authority, offering a trusted and reliable solution for managing social care records.

Week Roster
The Dom Portal is a Digital Social Care Records (DSCR) platform that has been rigorously assessed and approved by NHS England. Its assurance as an NHS-approved system ensures that it meets high standards and compliance requirements set by the healthcare authority, offering a trusted and reliable solution for managing social care records.

Today's Visit
The Dom Portal is a Digital Social Care Records (DSCR) platform that has been rigorously assessed and approved by NHS England. Its assurance as an NHS-approved system ensures that it meets high standards and compliance requirements set by the healthcare authority, offering a trusted and reliable solution for managing social care records.

Offline Update
The Dom Portal is a Digital Social Care Records (DSCR) platform that has been rigorously assessed and approved by NHS England. Its assurance as an NHS-approved system ensures that it meets high standards and compliance requirements set by the healthcare authority, offering a trusted and reliable solution for managing social care records.

Auto Timesheet
The Dom Portal is a Digital Social Care Records (DSCR) platform that has been rigorously assessed and approved by NHS England. Its assurance as an NHS-approved system ensures that it meets high standards and compliance requirements set by the healthcare authority, offering a trusted and reliable solution for managing social care records.
Tailor Made for Social Care
Our cloud-based software is specifically designed for Social Care service providers, taking into account the unique needs and challenges of the industry.
Comprehensive and Integrated Solution
Dom Portal offers a complete home care management solution that covers every aspect of your operations under one platform.
Automatic Rostering
Dom Portal's automatic rostering optimizes staff scheduling, ensuring efficient resource allocation and seamless care coordination.
Scalable and Future-Proof
Whether you're a small agency or have ambitions to scale rapidly, our platform can accommodate your growth.
What Sets Us Apart
Dom Portal is a fully customisable system designed to standardise, streamline, and enhance the overall record-keeping of care services. Dom Portal stands as the leading flexible and trusted digital solution.
Choose Dom Portal for superior reliability and innovation.

01
For Service Users
The Dom Portal brings significant benefits to service users. It reduces fragmentation, improving care continuity between caregivers. The platform provides a clear audit trail, ensuring transparency and accountability.

02
For Care Givers
The Dom Portal provides care givers with significant benefits, including cost savings through paperless operations, smoother care delivery with well-defined plans, enhanced communication across the care workforce, and regulatory compliance support.

03
For Care Managers
The Dom Portal brings significant benefits to care managers and supervisors. It ensures information security, enhances care responsiveness through quick monitoring and effective alerts, and reduces mistakes in medication management.
What Is In It For Me

The Dom Portal is a Digital Social Care Records (DSCR) platform that has been rigorously assessed and approved by NHS England. Its assurance as an NHS-approved system ensures that it meets high standards and compliance requirements set by the healthcare authority, offering a trusted and reliable solution for managing social care records.

Access Digital Care Funding
The Digitising Social Care Team in the NHS Transformation Directorate have made a total of £25 million available to Integrated Care Systems (ICSs) to support CQC registered adult social care providers to adopt technologies that can transform care. Find more information here: Adult Social Care Digital Transformation Fund - Digital Social Care. Partner with Dom Portal and accelerate your access to this fund.
"We have seen a significant reduction in administrative workload around case setup and closure, which has freed up staff capacity and allowed us to increase throughput without additional staffing. Staff feel more empowered, with key information readily accessible.. Reporting is more streamlined, and the ability to monitor staff activity throughout the day has improved lone worker safety."
Digital Transformation Manager
Wigan Council
“Staff would not change back now due to the amount of information and speed we can change information, update MAR charts etc. The families have also found the app to be a great way in which they can view the care receive regular updates.”
Director
Pineapple Care
"Age Concern Hampshire is delighted to have partnered with Dom Portal in developing our bespoke Customer Relationship Management (CRM) system. From the initial consultation to implementation, the Dom Portal team has been highly responsive and attentive, ensuring our unique needs were met at every stage."
Una Davies
Head of Commercial
Age Concern Hampshire
Since adopting the system, we have seen benefits across the organisation such as reduced administrative time, improved reporting accuracy, and more efficient coordination of services. The information it provides gives us greater insight, allowing teams across different locations to work together more effectively.
Head of Operations
Age Concern Hampshire
" We have had a great experience using the system feedback feature and would highly recommend it to anyone looking to implement the system into their company Thank you for developing such a great tool"
Ratidzo Kachidza
Registered Nurse/Manager
“Staff would not change back now due to the amount of information and speed we can change information, update MAR charts etc. The families have also found the app to be a great way in which they can view the care receive regular updates.”
Director
Pineapple Care
Testimonials
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