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All-in-One Solution for Home Care
Dom Portal meets the special needs of home care services. It brings together everything you need to run your care operations smoothly, improve care quality, and keep everyone connected — care teams, service users, and families.
Schedule and Manage Care Visits
Plan and organise visits so carers arrive on time and provide the right support. GPS tracking and real-time updates give managers full visibility to quickly spot and fix any missed or late visits.
Mobile App for Care Staff
Carers can use the app to access care plans, record observations, administer medications using EMAR, and complete risk assessments — all from the field. This cuts down paperwork and helps keep records accurate.
Keep Families Connected
The Family Portal lets you share updates with service users’ loved ones easily and securely, building trust and keeping everyone informed.
Staff Management and Rostering
Optimise staff schedules, manage training and compliance, and automate pay calculations. This reduces admin work and makes sure carers are supported and paid correctly.
Integrated Billing, Finance, and Reporting
Handle billing, payroll, and reporting all in one place. Dom Portal helps you deliver care that’s efficient, compliant, and centred on the person, while giving you insights to keep improving your services.
Manage Funding and Billing
Whether it’s Continuing Healthcare (CHC), personal health budgets, or joint-funded packages — Dom Portal helps track services, handle invoicing, and manage payroll.
Testimonials
“Dom Portal has helped us spend less time on paperwork and more time delivering great care. The Family Portal keeps everyone connected and reassured.”
Sarah Hughes
Why Choose Dom Portal for Home Care?
Save time on paperwork
Automate tasks and focus on care
Family communication made simple
Build trust and transparency
Carers use an easy mobile app
Even offline access available
Smart rostering and pay management
Support and reward your team
Real-time tracking and updates
Spot and fix issues fast
Powerful Insights and Reports
Make Informed Decisions Quickly
Ready to Make Home Care Easier?
Get started with Dom Portal in just a few simple steps:
Frequently Asked Questions
1. What is Dom Portal?
Dom Portal is a digital care management solution designed to help home care providers manage care planning, scheduling, communication, and billing — all in one easy system.
2. Can carers use Dom Portal when they’re out visiting clients?
Yes! Carers use the mobile app to access care plans, record observations, manage medications, and complete risk assessments — even without internet connection. Data syncs automatically when back online.
3. Does Dom Portal help with managing staff schedules and pay?
Absolutely. The platform includes rostering tools, training management, compliance tracking, and automated pay calculations to make managing your team easier.
4. Can families see updates about their loved ones?
Yes, through the secure Family Portal, families can receive regular updates, giving them peace of mind and greater transparency.
5. Is Dom Portal suitable for both small and large home care providers?
Yes, Dom Portal is flexible and scales to meet the needs of home care teams of all sizes.
6. Does Dom Portal support care inspections and compliance?
Yes, it includes easy-to-use reporting tools and templates to help you stay compliant and ready for inspections.