.png)
.png)
Simplify Enquiries and Convert Leads with Confidence
Manage every care enquiry with clarity and speed, turning interest into action with a streamlined, responsive system.
Centralised Lead Tracking
Keep all enquiry details in one place for quick access and better follow-up.
Automated Follow-Ups
Stay engaged with potential clients using timely, automated reminders and responses.
Customisable Forms
Capture the right information from the start with tailored enquiry forms.
Team Collaboration
Assign and manage enquiries across your team to ensure no lead goes unanswered.
Everything You Need to Go from Interest to Intake
👋 Forget sticky notes and scattered follow-ups. Dom Portal gives you a streamlined system to manage every step of the journey.
Log and update enquiries with full visibility
Set automated stages like “In Progress” or “Follow-up”
Assign leads to the right team member
Schedule reminders for next steps
Keep a full history of notes, calls, and messages
Connects Directly to Your Website
Make it easy for potential clients to reach you—and never miss a lead.
Track Conversion Status
Monitor enquiry progress from initial contact to onboarding.
Customisable Enquiry Fields
Tailor forms to collect the most relevant client information.
Automated Follow-Ups
Send timely email responses to keep prospects engaged.
Centralised Lead Dashboard
Manage all incoming enquiries from one convenient location.
Instant Notifications
Get real-time alerts when a new enquiry is submitted.
Website Form Integration
Capture enquiries directly from your site into your system.
Lead Intelligence at Your Fingertips
Use real-time data to improve your response times and grow smarter.
See how enquiries are distributed by source or service
Monitor follow-up speeds and conversion outcomes
Spot bottlenecks in your intake workflow
Use insights to support marketing and team planning
Ready for Multi-Site Care Organisations
Support local responsiveness with full organisational oversight.
Each branch manages its own enquiry pipeline
Head office views everything through a central dashboard
Consistent processes across locations
Flexible reporting by site or region
Customisable Forms
Tailor enquiry forms to capture exactly the information your team needs.
Enquiry Progress Tracking
Follow each lead from first contact to conversion with clear status updates.
Instant Alerts and Notifications
Get notified the moment a new enquiry is submitted so you can respond quickly.
Website Integration
Automatically collect enquiries from your website into a central dashboard.
Capture, Track, and Convert Enquiries with Ease
Never miss an opportunity—manage all client enquiries in one place with tools that streamline follow-ups, improve response times, and boost conversion rates.
"Integrating the form on our website was seamless. Enquiries flow straight to our system."
Harriet W.
Registered Manager, SafeHands Domiciliary
"It’s like a CRM built for care. Our enquiries are organised, accountable, and convert better."
Dan M.
Regional Manager, Riverbend Support Services
"We respond to every lead faster now—and never lose track of follow-ups."
Lisa H.
Intake Coordinator, WillowBridge Care
Real Providers. Real Results.
Discover how care teams are transforming intake with Dom Portal’s enquiry tools.
Frequently Asked Questions
1. Can I track enquiries from multiple sources?
Yes. Dom Portal lets you log and manage enquiries received via phone, email, web forms, or professional referrals—all in one central place.
2. Does the system integrate with our website enquiry form?
"It’s like a CRM built for care. Our enquiries are organised, accountable, and convert better."
3. Can we assign enquiries to different staff members?
Absolutely. Enquiries can be automatically or manually assigned to designated team members for follow-up and tracking.
4. Is there a way to monitor enquiry outcomes or conversions?
Yes. You can view detailed reports on conversion rates, follow-up timelines, and where your enquiries are coming from—helping improve your intake process.
5. Does it support multiple locations or branches?
Yes. Each branch can handle its own enquiries, while head office maintains visibility across all locations through the multi-site dashboard.
