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About Us
Home > About Us
Our Origin
How It All Started
We are a UK technology provider, based in Cambridge, East England. Our team has 20+ years experience of delivering technology solutions and Care services - Domiciliary Care and Care Homes. This gives us a deep understanding of your needs for delivering a high-quality care service, by using the state-of-art digital technology.
Our journey to establish a digital care management platform commenced during our own operation of Care Homes and Home Care services. We encountered significant challenges with the high costs and inefficiencies associated with using disparate software for care planning, rostering, medication management, staff recruitment and finance. Moreover, none of the available solutions provided the Business Intelligence and Analytics capabilities necessary for continuous improvement of our care services. Faced with the absence of an integrated, flexible, and cost-effective option, we developed the Dom Portal solution. Harnessing the technological advantages of Cloud Services, Analytics, and Artificial Intelligence, the Dom Portal offered an efficient and cost-effective solution to address all our service needs. Encouraged by its success, we decided to extend the Dom Portal to other care providers. The positive reception from our customers is evident as almost 60% of our new business originates from customer referrals.
2+
Years to complete product
10
Number of first service providers joined
$24
Extra savings for the service providers
11
Customer service locations
Our Figures
Our Customers
The Dom Portal platform will offer benefits to various customers and their users of the platform, which includes:
Care Provider businesses
Care Managers
Care Workers
Service Users
Families
Regulators/Commissioners
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Our Team
Our vision is to contribute towards building a society in which we all age in our own home, surrounded by our communities. We aspire everyone would live happier and healthier lives with their loved ones around, so they can share those precious moments together for as long as possible. As a technology provider we will strive towards enabling high quality, person-centric home care delivery, and improving service user's health and well-being.
Our company directors are driven by the above value. Our main product - DomPortal - is specifically designed to support home care service. It helps home care providers manage their care more efficiently, minimise risks, and improve the care they provide.
Our organisation has a commitment towards "Well-being" social value theme. We believe that person wellbeing is a communal responsibility that can be shared by multiple parties. That's why in our product we use the concept of "Care Circle", in which service users’ friends, family, charities, community services and institution like NHS can come together to deliver an integrated care to everyone who is in need. In future, we believe, the home care service will augment the NHS "Virtual Ward" mode of health service delivery and help offer an integrated care to users in their own home. The home carers will add value to NHS service by providing personalised service and data from service users' home to NHS and home care providers simultaneously. With this future in mind, we have designed an user friendly, API-rich, and data driven home care management platform.
The value statement is shared with all employees and customers and is reviewed annually to ensure our offerings and actions are in-line with our values.
Our Values
Our Values
We aspire everyone would live happier and healthier lives with their loved ones around, so they can share those precious moments together for as long as possible. As a technology provider we will strive towards enabling high quality, person-centric home care delivery, and improving service user's health and well-being.