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Residential Care Services with Dom Portal

Dom Portal is an all-in-one digital platform designed to help Residential Care homes provide safe, personalised, and efficient care while meeting all regulatory requirements.

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Book a personal tour | Start virtual demo

Join Residential Care providers using the Dom Portal to improve care quality, team communication, and compliance.

Made for Residential Care Services

Residential Care involves complex needs and strict regulations. Dom Portal helps you maintain detailed care plans, manage medications, track your wellbeing, and stay inspection-ready.

Create Detailed Care Plans and Risk Assessments

Build care plans that capture each resident’s health, preferences, and needs. Update risk assessments to keep everyone safe and informed.

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Schedule and Track Daily Care and Medication

Plan daily routines and medication using the integrated EMAR system. Staff can log observations and wellbeing notes to ensure consistent, high-quality care.

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Real-Time Access for Staff and Managers

Use the mobile app and dashboard to get instant updates on care tasks, resident status, and any missed visits — so you can respond quickly.

Connect with Families Securely

The Family Portal allows families to receive updates and stay involved, building trust and transparency without extra paperwork.

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Manage Staff Training, Checks, and Rotas

Keep track of staff qualifications, background checks, training, and schedules. Dom Portal helps you stay compliant with CQC standards and run your workforce smoothly.

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Simplify Billing, Payroll, and Reporting

Dom Portal makes invoicing, payment tracking, and payroll easier. Detailed reports support quality assurance and help with CQC inspections.

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Manage Funding and Billing

Whether it’s Continuing Healthcare (CHC), personal health budgets, or joint-funded packages — Dom Portal helps track services, handle invoicing, and manage payroll.

Testimonials

“Dom Portal has helped us spend less time on paperwork and more time delivering great care. The Family Portal keeps everyone connected and reassured.”

Sarah Hughes

Why Choose Dom Portal for Residential Care?

Personalised care planning and risk management

Create tailored care plans and manage risks with built-in safeguards.

Secure family engagement through the Family Portal

Keep families informed and connected with secure, real-time access.

Medication tracking with EMAR for safety

Ensure accurate, safe medication administration through digital EMAR tools.

Efficient staff management and compliance tracking

Manage rotas, training, and compliance effortlessly across your workforce.

Instant updates and communication tools

Share real-time updates and streamline team communication in one place.

Clear billing, payroll, and reporting features

Automate financial processes with transparent, easy-to-use tools.

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Get Started in a Few Simple Steps

Get started with Dom Portal in just a few simple steps:

Frequently Asked Questions

1. What is Dom Portal?

Dom Portal is a digital care management platform designed to help Residential Care homes deliver safe, personalised, and compliant care.

2. Can staff track medication and care tasks?

Yes. Dom Portal includes EMAR and tools for logging observations, medication, and wellbeing notes in real time.

3. Does it help with CQC compliance?

Absolutely. It supports risk assessments, staff training records, and detailed reporting for inspections.

4. Can families get updates?

Yes — through the secure Family Portal, families can stay informed and involved.

5. How does it manage staff scheduling and payroll?

You can manage rotas, training, background checks, and payroll all within Dom Portal.

6. Does it work with complex funding arrangements?

Yes. Dom Portal supports different funding models and helps you stay on top of invoicing and payments.

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