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Complex Care Services with Dom Portal

Dom Portal is a digital platform built to support Complex Care services. It helps teams manage detailed care plans, medication, clinical tasks, and staff scheduling — all in one place.

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Join Complex Care teams using Dom Portal to deliver safe, person-centred support with better coordination and oversight.

Designed for Complex Care

Complex Care involves high needs and often requires input from nurses, carers, and therapists. Dom Portal helps you keep everything organised and up to date.

Create Detailed, Clinical Care Plans

Build care plans that include nursing support, medication, therapy goals, and daily tasks. Plans are fully customisable and can be updated as needs change.

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Track Medication and Clinical Tasks

Use EMAR to manage medications, including PRN protocols and stock checks. Staff can log vital signs, observations, and support tasks in real time.

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Real-Time Access for Staff

Support workers and nurses can use the mobile app to view care plans, complete tasks, and record updates — even when offline.

Coordinate Teams with Ease

Dom Portal helps case managers, nurses, and carers work together with shared notes, alerts, and audit trails — all in one secure system.

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Complex Rostering and Skills Matching

Plan shifts based on each worker’s training, skills, and availability. Dom Portal makes it easy to schedule the right staff for each case.

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Keep Families Informed

With the Family Portal, authorised family members or advocates can get updates and share feedback — supporting transparency and trust.

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Manage Funding and Billing

Whether it’s Continuing Healthcare (CHC), personal health budgets, or joint-funded packages — Dom Portal helps track services, handle invoicing, and manage payroll.

Testimonials

“Dom Portal has helped us spend less time on paperwork and more time delivering great care. The Family Portal keeps everyone connected and reassured.”

Sarah Hughes

Why Use Dom Portal for Complex Care?

Manage clinical care plans and medication safely

Ensure safe, compliant care with structured care plans and medication tracking.

Plan rotas based on skills and compliance

Schedule shifts based on staff skills, availability, and regulatory compliance.

Log observations and vital signs in real time

Capture and access up-to-date health data instantly for better decision-making.

Share updates with families and advocates securely

Keep loved ones informed through encrypted, privacy-compliant updates.

Coordinate multidisciplinary teams in one platform

Coordinate care teams seamlessly within a single, integrated platform.

Track funding, invoices, and payroll with ease

Simplify financial processes with end-to-end tracking and automation.

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Get Started in a Few Simple Steps

Get started with Dom Portal in just a few simple steps:

Frequently Asked Questions

1. What is Dom Portal?

Dom Portal is a digital care management platform that helps providers deliver complex, coordinated, and regulated care.

2. Can it handle nursing and clinical tasks?

Yes. You can include nursing interventions, log vital signs, and manage medication using EMAR — including PRN protocols.

3. How does it support team coordination?

Case managers, nurses, and carers can share notes, set alerts, and stay updated in real time.

4. Does it help with staff skills matching?

Yes. You can match workers to cases based on training, availability, and competencies.

5. Can families stay informed?

Yes. Families and advocates can view updates securely through the Family Portal.

6. How does it manage funding and billing?

Dom Portal supports CHC, personal budgets, and joint funding — with tools for invoicing, tracking, and payroll.

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