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Features

The Dom Portal is an NHS Assured system designed to make care delivery easier, more efficient, and truly person-centred. Fully cloud-based and completely customizable, it’s built to fit the unique needs of all types of care settings – from Home Care and Residential Care to Supported Living, Day Centres, and Reablement services.

Digital Care Planning

The portal allows for comprehensive risk
assessments and dynamic, person-centred care plans that reflect individual service user needs. It includes over 100 assessment templates and an “About
Me” section for personalized care.

Electronic Medication and Administration Recording (eMAR)

The Electronic Medication Administration Record (eMAR) feature streamlines medication management, enabling real-time tracking and compliance with prescribed regimens while reducing errors.

Care Scheduling (Rostering)

The rostering feature allows for efficient staff scheduling, real-time visibility of rota coverage, and automated alerts for scheduling conflicts, ensuring the right staff are assigned to the right tasks.

Real-Time Monitoring and Alerting Dashboard

A central dashboard provides instant visibility into care visit activities, allowing managers to monitor performance and respond to issues such as missed visits or late arrivals.

Care Staff Management

This feature oversees the entire employee lifecycle, maintaining records for compliance, training, and performance, and supporting effective workforce planning.

Reporting and Analytics

Advanced reporting tools enable custom reports on care delivery, staff performance, and financials, assisting in operational decision-making and regulatory compliance.

Finance

The finance module integrates billing, invoicing, and payroll processes, ensuring accuracy and compliance with financial regulations while improving efficiency.

GP Connect

This feature allows care providers to access real-time patient information from GP records, enhancing the quality and coordination of care.

Multi-Site Capability

The portal supports care providers operating across multiple locations, allowing for centralized oversight while enabling local management of individual sites.

Enquiry Management

Track and manage enquiries effortlessly to never miss a lead. Keep every opportunity moving with smart, streamlined tools.

Incident Management

Handle incidents quickly and efficiently with a streamlined system. Improve safety, accountability, and compliance.

Staff Recruitment and Onboarding

Simplify staff hiring and onboarding with streamlined tools. Find the right people and get them started faster.

Service User and Family Access

Give service users and families real-time access to care updates. Enhance communication, transparency, and trust.

Data Privacy and Security

Safeguard every interaction with end-to-end data privacy and security you can rely on.

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