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Data Privacy and Security

Safeguard every interaction with end-to-end data privacy and security you can rely on.

Compliant by Design

GDPR isn’t just a checkbox—it’s a core foundation.
Dom Portal is purpose-built to support all legal, professional, and ethical data protection standards.

Fully GDPR-compliant across all features

All features are built with full GDPR compliance to protect sensitive data and ensure privacy across your care operations.

Supports statutory responsibilities with built-in controls

Meet regulatory requirements confidently with built-in controls that support your statutory care responsibilities.

Reinforces trust with families, staff, and regulators

Build confidence with families, staff, and regulators through transparent, consistent, and accountable care practices.

Designed specifically for care-sector data sensitivity

Protect sensitive information with systems purpose-built to meet the unique data security needs of the care sector.

Advanced Security Measures Across the Board

Safeguard sensitive care records with layered, enterprise-grade protection.

  • End-to-end encryption for data at rest and in transit

  • Role-based access permissions to limit visibility appropriately

  • Automated data retention settings aligned with compliance rules

  • Full audit trails that track every change, access, and action

Smart Authentication and Access Control

Keep access tight and traceable—without slowing down your teams.

Access Revocation Controls

Instantly revoke access when roles change or staff leave.

Secure Data Encryption

Protect sensitive information with industry-standard encryption.

Session Timeouts

Automatically log users out after periods of inactivity to reduce risk.

Audit Trails and Logs

Track every login and action for full accountability.

Multi-Factor Authentication (MFA)

Add an extra layer of security with easy-to-use MFA options.

Role-Based Access

Ensure users only see the data relevant to their responsibilities.

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Always-On Security Monitoring

Because care services run 24/7—so should your protection.

  • Real-time intrusion detection and system monitoring

  • Alerts for unusual or suspicious activity

  • Encrypted backups to protect against data loss or ransomware

  • Secure data segregation across all provider accounts

Educating Teams, Enabling Compliance

Empower staff with the knowledge to protect data every day.

  • In-system prompts and reminders about best practices

  • Onboarding guidance on privacy responsibilities

  • Easy access to compliance documentation

  • Tools to support policy enforcement and audits

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Strengthen Your Reputation Through Trust

Data privacy isn’t just a requirement—it’s a competitive advantage.


  • Show families and professionals you take security seriously

  • Be inspection-ready with structured documentation and logs

  • Reduce breach risk through proactive prevention

  • Operate confidently knowing your systems meet sector expectations

GDPR and Regulatory Compliance

Stay compliant with data protection laws and care sector regulations, with built-in support and alerts.

Comprehensive Audit Logs

Track every login, update, and action for full accountability and compliance.

End-to-End Encryption

Safeguard all data in transit and at rest with industry-standard encryption protocols.

Role-Based Access Controls

Restrict data visibility based on user roles to ensure only the right people see sensitive information.

Protect Sensitive Information Without Slowing Down Care

Keep data safe, access controlled, and every action traceable. With built-in security tools and compliance features, your teams can work efficiently while meeting the highest standards of data protection.

"With MFA and SSO, we’re confident that only the right people have access."

Tara R.

IT Admin, CedarBridge Homecare

"The audit trail feature has been essential for transparency."

Mark L.

Operations Lead, Brighter Support Services

"We passed our last inspection with full marks on data protection."

Alice H.

Compliance Manager, Harmony Care

What Our Customers Say

See how providers are raising their data security standards with Dom Portal.

Frequently Asked Questions

1. Is Dom Portal fully GDPR-compliant?

Yes. The platform is designed to help care providers meet all data protection regulations.

2. How is personal data protected?

"The audit trail feature has been essential for transparency."

3. Does the system offer MFA and SSO?

Yes. Multi-Factor Authentication and Single Sign-On are both supported for secure access.

4. What happens in case of a security breach?

The system includes real-time alerts, encrypted backups, and rapid recovery protocols.

5. Can staff receive training on data protection?

Absolutely. Dom Portal includes prompts and resources to help staff follow best practices.

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Data Protection That Works for Care

See how Dom Portal protects your data, ensures compliance, and builds trust with every interaction.

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