top of page

DOM PORTAL Accessibility Statement

This accessibility statement applies to DOM PORTAL our Care Management Application

The DOM PORTAL application is run by Decaura Limited. We want as many people as possible to be able to use this application. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings

  • zoom in up to 400% without the text spilling off the screen

  • navigate most of the website using a keyboard or speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the DOM PORTAL text as simple as possible to understand

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

If you need information in DOM PORTAL application in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 21 days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility


The Dom Portal application and this website is fully compliant with the [Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on December 01,2023. It was last reviewed on June 10,2024.

The DOM PORTAL application and this website was last tested on December 01,2023

The test was carried out by Decaura Limited. The most viewed pages were tested using automated testing tools by our website team. We have a roadmap to make our application and this website WCAG 2.2 AA standard compliant in future.

bottom of page